Athena Assurance Academy, Comprehensive Compliance Training

Training Topics

History and Overview of Employment Investigations

Whistle-blower Statutes

Sarbanes Oxley Summary (Corporate Governance & Ethics)

Public Records Laws

Employment Background Investigations

Complaint Mechanisms

Deciding Whether to Investigate

Factors to Consider in Assigning a Case or Inquiry

Qualifications of Internal and External Investigators

Collection and Examination of Case-related Evidence

Analyzing Credibility of Evidence and Motives of Involved Parties

Pre-Interview Backgrounds (Fair Credit Reporting Act / FACT Issues)

Unique Workplace Issues

(Threats, Harassing Calls, Serialized Anonymous Complaints,

Workplace Searches, Replevin, and Law Enforcement Intervention)

Supporting the Complaint's Resolution in Subsequent Forums

(Unemployment Compensation Hearings, Tort Claims, EEOC / FCHR)

Special Circumstances in Investigations

(Retaliation, Anonymity, False Reporting, Parallel Lawsuits,

Pending Criminal Charges, and Threat Assessments)

Documenting the Investigation and Final Report

How to Prepare for an On-Site EEOC Investigation

Interviews and Interrogations

Communication Styles & their Impact on the Interview Outcome

Techniques for Establishing Rapport & Motivating Behavior

Body Language and Non-Verbal Indications of Deception During Interviews

Verbal Indications of Deception During Questioning

Detecting Deception during Face to Face Interviews

Detecting Deception during Telephone Interviews

Recognizing Cues of Deception in E-mails and Other Correspondence

Investigator Responses to Deceptive Behaviors During Questioning

Interview Tools that Work & Tactics to Avoid

Developing and Maintaining Investigative Contacts

Investigative Planning and Resources

Report Writing